Yes, since the order processing time is 24 hours, you can cancel your order within 24 hours.
Can i get a refund after i place order?
Yes you can, the order processing time is 24 hours so if you cancel the order within 24 hours we will refund you.
Are your Products Original ?
Yes, We can 100% guarantee it. We have a mission to provide only original and authentic suits to our clients. We don't deal in replicas. Furthermore, you can check our reviews from previous clients if you are not sure.
Are open pictures available for the dresses to see color ?
It depends, but most of the time the open pictures are available (both for stitched and Unstitched Dresses ) However for some collections, the open pictures are not always available.
If you request us a open picture then we will do our best to provide it.
Do you ship worldwide ?
Yes we ship worldwide.
Whats the shipping time ?
Shipping time depends on the collection. If the product is in the ready to ship collection, then the shipping time is just 7-10 days for USA and Canada, 4-6 days for UK and 3-4 days for UAE and Pakistan.
You can always message us to be sure and we will be happy to help.
Are Returns and Exchanges possible for clients in USA, UK, UAE , Canada and Europe ?
No, unfortunately exchanges are not possible since our warehouse is in karachi and Lahore, we cant give returns and exchanges to clients in those countries.
How can i speak to someone ?
You can always message us on our whatsapp number or email us. The contact information is provided in the "contact us" page.
Stitching Orders
Will the stitching be same as model ?
Yes it will be as same as the model shown with all the tassels and material. However you can guide us on the extra details when you place the order.
Whats the stitching delivery time ?
The stitching time is 7-9 days for casuals and 8-11 days for formals because they have a lot of embroiderey and tassels.
This is my first time ordering internationally, professional dealing with clients and makes me more than happy although of the tight time and I receive my order within few days only
I ordered 2 suffuse dresses from them and received both in 3 days! The commission you pay is a 100% worth it when you find your favourites and receive them SO quick. I source my clothes from other places too but glam official has been quickest and most hassle free yet. Will be ordering again! 10/10 original products also!